"Actiknow’s expertise in mobile app development has significantly enhanced the accessibility of healthcare services. Their team seamlessly built an intuitive and scalable platform, enabling patients and doctors worldwide to connect effortlessly."
The Challenge: Bridging the Gap in Global Digital Healthcare
As the demand for accessible digital healthcare continues to rise, patients across different regions face limited access to specialized doctors due to geographical barriers, inefficient appointment systems, and a lack of secure digital consultation platforms.
A healthcare client sought to bridge this accessibility gap, particularly in remote and underserved regions where patients struggled to access specialized medical care. by developing a mobile application that would connect patients with specialist doctors worldwide. However, achieving this vision required overcoming several hurdles, including:
- Developing a user-friendly, secure, and scalable mobile application that could handle thousands of consultations.
- Implementing real-time booking, audio/video consultations, and digital prescriptions while ensuring a seamless experience.
- Maintaining global healthcare compliance with regulations such as HIPAA, GDPR, and local data protection laws.
- Designing an intuitive UI/UX that simplifies navigation for both patients and doctors.
With these challenges in mind, the company turned to ActiKnow, a leader in custom mobile app development, to create a powerful telehealth solution that would transform digital healthcare accessibility worldwide.
Partnering with ActiKnow to Build an Intuitive & Scalable Telehealth Platform
ActiKnow leveraged its expertise in cross-platform mobile app development to build Glocal MD, an advanced telehealth application available on both Android and iOS. The goal was to create a secure, intuitive, and scalable healthcare platform that would enable:
- Seamless patient-doctor connections across international borders.
- Real-time appointment scheduling with instant confirmations.
- Encrypted audio/video consultations ensuring confidentiality and security.
- Automated digital prescriptions compliant with global healthcare standards.
- A dual-login system for both patients and doctors, offering a tailored user experience.
Rather than just building an app, ActiKnow focused on optimizing the patient journey, differentiating itself by ensuring seamless integration between healthcare providers and patients, prioritizing regulatory compliance, and enhancing user engagement through an intuitive and personalized experience., making virtual consultations as smooth as in-person visits.
The Solution: A High-Performance, Secure, and User-Friendly Mobile App
ActiKnow engineered the Glocal MD app with a strong emphasis on scalability, security, and user experience. The app featured:
- Real-Time Booking System: Enabled patients to search for doctors based on specialization, availability, and location, with instant appointment confirmations.
- Secure Video Consultation Infrastructure: Integrated end-to-end encrypted audio and video calls for private and HIPAA-compliant virtual sessions.
- AI-Powered Appointment Management: Automated reminders, patient histories, and doctor availability to enhance efficiency.
- Encrypted Digital Prescription System: Allowed doctors to generate and send secure digital prescriptions instantly after consultations.
- Intuitive Dual-Login Interface: Offered separate dashboards for patients and doctors, simplifying navigation and workflow.
- Scalable Cloud-Based Architecture: Ensured the platform could handle high traffic volumes and expand to new regions without performance slowdowns.
By combining cutting-edge technology with global healthcare compliance, ActiKnow ensured that Glocal MD met the highest standards for security, usability, and reliability.
The Results: Expanding Healthcare Access and Driving Digital Transformation
The Glocal MD mobile app rapidly transformed global telehealth, as seen in the case of a rural community clinic in Southeast Asia that previously faced severe specialist shortages. With the app, patients were able to book virtual consultations with top-tier specialists, reducing wait times from weeks to hours and improving early diagnosis rates for chronic conditions. by eliminating geographical barriers and providing on-demand access to specialized healthcare professionals. The impact included:
- Instant access to specialists worldwide: Patients could consult doctors within minutes, reducing wait times by 60%.
- Increased doctor availability and efficiency: Physicians benefited from 30% more patient bookings due to streamlined appointment scheduling.
- Enhanced patient satisfaction A seamless and secure digital experience improved overall healthcare accessibility and boosted retention rates.
- Global scalability and compliance The app met international healthcare regulations, ensuring a trustworthy and secure platform for both patients and providers.
- Cost-effective telehealth solution The scalable infrastructure minimized operational costs, making virtual consultations more affordable for healthcare providers and patients alike.
With thousands of consultations processed daily, the Glocal MD platform has positioned itself as a leading digital healthcare solution, reshaping the future of telemedicine worldwide.
How Mobile Technology is Shaping the Future of Digital Healthcare
The success of Glocal MD highlights the growing role of mobile-first healthcare solutions in improving global medical accessibility. As telemedicine adoption accelerates, healthcare organizations can benefit from:
- Faster patient-doctor connections: Reducing delays in diagnosis and treatment.
- Enhanced data security & compliance: Ensuring HIPAA and GDPR standards are met in digital healthcare platforms.
- AI-driven automation Streamlining workflows with intelligent appointment scheduling and personalized health insights.
- Scalable digital infrastructure Supporting cross-border healthcare services with seamless cloud-based integration.
What’s Next for Glocal MD?
Following its successful global rollout, the Glocal MD platform is set to expand its capabilities over the next 12 months, with AI-powered symptom checkers launching in Q2, multilingual support rolling out in Q3, and wearable device integration expected by the end of the year. is now set to introduce:
- AI-powered symptom checkers for preliminary assessments.
- Expanded multilingual support to enhance accessibility in diverse regions.
- Wearable device integration to enable real-time health tracking.
- Blockchain-based patient record security for enhanced data privacy.
As digital healthcare continues to evolve, the global telehealth market is projected to reach $559.52 billion by 2027, driven by increased adoption of mobile health solutions and AI-powered diagnostics., ActiKnow remains committed to driving innovation, security, and accessibility in mobile telehealth solutions.
ActiKnow is transforming digital healthcare with innovative mobile solutions. Want to build a scalable telehealth platform? Contact us today for a consultation.
Data Sources:
- Global Telehealth Market Size: The Global Telehealth Market is projected to grow from USD 105.5 billion in 2022 to USD 275.6 billion by 2027 at a CAGR value of 21.0% from 2022 to 2027.
- Telehealth advocates turn up the pressure as Medicare deadline nears: Providers, patients and digital health companies are ramping up their calls for more certainty that Medicare will continue to reimburse them for telehealth appointments after the current authority to do so expires on April 1.
- Telehealth Market Size, Share, Growth | Industry Analysis [2032] The global telehealth market size was valued at USD 142.64 billion in 2023 and is projected to grow from USD 161.64 billion in 2024 to USD 791.04 billion by 2032, exhibiting a CAGR of 22.0% during the forecast period. North America dominated the telehealth market with a market share of 46.13% in 2023.
- Telemedicine Use Among Physicians by Physician Specialty: United States, 2021